Terms & Conditions i 1malaysia — A Complete Guide for All Members

1General Terms of Use for the i 1malaysia Platform

Welcome to i 1malaysia. By accessing, registering for, or using any services provided by the i 1malaysia platform, you agree to be fully bound by the Terms & Conditions set out in this document. Please read them carefully before continuing to use the platform.

These Terms & Conditions constitute a legally binding agreement between you as the user and i 1malaysia as the platform operator. These Terms are governed by applicable laws and regulations. If you do not agree with any part of these Terms & Conditions, you are advised not to use the i 1malaysia platform.

I 1malaysia reserves the right to modify, amend, add to, or remove any part of these Terms & Conditions at any time without prior notice. It is the member's responsibility to check this page regularly to ensure you are always aware of the current terms in effect.

2i 1malaysia Membership Eligibility

I 1malaysia services are open only to individuals who meet all of the following eligibility criteria without exception:

• Aged 18 Years & Above on the account registration date.
• Have full legal capacity to enter into a binding agreement.
• Not an employee, family member of an employee, or any party affiliated with i 1malaysia or its related companies.
• Not on any list of individuals prohibited from playing due to responsible gaming reasons.
• Registering using personal information that is truthful, accurate, and verifiable.

I 1malaysia reserves the right to request identity verification documents at any time to ensure compliance with eligibility requirements. Documents that may be requested include a Malaysian identity card (MyKad), passport, or other valid supporting documents.

3Registration & Account Management

Each i 1malaysia user is only permitted to own and operate one (1) account only. Holding multiple accounts is strictly prohibited and constitutes a serious breach of these Terms & Conditions.

During registration, you are required to provide the following information accurately:

• Full name as stated on your official identification document.
• Malaysian identity card number (MyKad) or a valid passport number.
• An active email address used exclusively for this account.
• An active mobile number registered in your name.
• Your exact date of birth for age eligibility verification.

You are solely responsible for maintaining the confidentiality of your i 1malaysia account username and password. All activities that occur under your account are your full responsibility. If you suspect that your account has been accessed by an unauthorised party, contact the i 1malaysia support team immediately via Live Chat or email.

4Deposits & Withdrawals

I 1malaysia supports a wide range of secure and instant local Malaysian payment methods. All transactions are processed exclusively in Malaysian Ringgit (MYR).

Accepted deposit methods:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (QR & Transfer)
• FPX — including Maybank2u, CIMB Clicks, and other local Malaysian banks

Limits & processing times:

• Minimum deposit: RM 20 per transaction.
• Daily deposit limit: subject to your membership tier and personal limit settings.
• Deposits are typically credited to your account within 1 to 3 minutes.
• Minimum withdrawal: RM 50 per request.
• Withdrawals are processed within 3 to 5 minutes after approval.
• Daily withdrawal limits are based on the member's VIP tier.

I 1malaysia reserves the right to request additional verification before processing withdrawals that exceed certain limits. This is a standard security measure to protect the accounts and funds of our members.

5Bonus & Promotions Policy

I 1malaysia offers a wide range of attractive promotions and bonuses for members, including a welcome bonus, daily cashback, weekly reload bonus, and VIP programme rewards. All bonuses are subject to the specific terms and conditions stated in each promotional offer.

General bonus terms at i 1malaysia:

• Each bonus is subject to rollover that must be met before a withdrawal is permitted.
• Rollover requirements vary by bonus type — typically between 5x and 20x the bonus amount received.
• Each bonus may only be claimed once per offer unless otherwise stated.
• I 1malaysia reserves the right to cancel bonuses if there are signs of abuse or fraud.
• Bonuses may not be transferred, sold, or redeemed directly for cash.
• Each promotion has its own validity period — expired bonuses will be automatically forfeited.

Any attempt to abuse the i 1malaysia bonus system — including but not limited to opening multiple accounts to claim bonuses, employing betting strategies that go against the spirit of a promotion, or coordinating activity across multiple accounts — will result in account termination and forfeiture of all balances and bonuses.

6General Game Rules

All games offered on the i 1malaysia platform — including Live Casino, slots, Table Games, Roulette, Poker, football Sports Betting, badminton, cricket, and e-sports — are subject to their respective game-specific rules. Members are responsible for understanding the rules of each game before playing.

• The outcome of all games is final and may not be disputed unless there is clear evidence of a technical malfunction.
• In the event of a technical disruption affecting game outcomes, i 1malaysia reserves the right to void or replay the affected game rounds.
• Bets that have been confirmed and processed by the system cannot be cancelled.
• I 1malaysia reserves the right to set minimum and maximum betting limits for any game or table.
• The use of automated software, bots, or any unfair means to influence game outcomes is strictly prohibited.

For Sports Betting, all odds are subject to change until a bet is locked in. Once a bet has been locked at a specific odd, it will not be altered even if the odds change afterwards, unless there was an incorrect odds calculation due to a technical error.

7Account Suspension & Closure

I 1malaysia reserves the right to suspend or close any member's account at any time where there is reasonable cause, including but not limited to:

• Violation of any part of these Terms & Conditions.
• Fraud, identity falsification, or the provision of false information.
• Holding multiple accounts.
• Abuse of the bonus or promotions system.
• Any attempt to hack, damage, or disrupt i 1malaysia's systems.
• Use of unauthorised payment methods or those linked to illegal activity.

Members may also request to close their own account at any time by contacting the i 1malaysia support team. Prior to closure, all outstanding rollover requirements must be met, and any valid remaining balance will be returned to the member via their original payment method.

8Data Privacy & Security

I 1malaysia is committed to protecting the privacy and personal data of all members in accordance with international security standards. All personal information collected is used solely for platform operational purposes and will not be sold or shared with third parties without your consent, except where required by law.

• All data is transmitted using 256-bit SSL encryption.
• Payment card details are not stored on i 1malaysia's servers — processing is handled by certified payment providers.
• Access to member data is restricted to authorised personnel only.
• Members may request a copy of their personal data or apply for data deletion by contacting the support team.

For more information on how i 1malaysia collects, uses, and protects your personal data, please refer to Privacy Policy for full details.

9i 1malaysia's Liability Limits

I 1malaysia shall not be held liable for any loss or damage arising from:

• Service disruptions caused by factors beyond i 1malaysia's control, including internet network failures, power outages, or natural disasters.
• Financial losses incurred by members as a result of gaming activity on the platform.
• Unauthorised access to a member's account resulting from the member's failure to keep their login credentials confidential.
• Bet outcomes that have been confirmed and processed in accordance with the correct game rules.

I 1malaysia strives to keep the platform running smoothly at all times. However, we cannot guarantee completely uninterrupted service availability due to unpredictable technical and external factors. Should any disruption affect your gaming experience, please contact our customer support team for assistance.

10Amendments to Terms & Conditions

I 1malaysia reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon being published on this page. It is the member's responsibility to review this page regularly.

For material and significant changes, i 1malaysia will endeavour to notify members via their registered email or in-platform notifications. However, failure to receive such notice does not exempt you from being bound by the amended terms.

Continued use of the i 1malaysia platform after any amendments to the Terms & Conditions have been published will be considered as your full acceptance of those changes. If you do not agree with the changes made, you have the right to close your account at any time.